Important information about

Domains

Altaire provides a range of domain services for a selection of clients as a registrar of Nominet. We do not support resellers through our tags or have connections to other Nominet registrars.

If you are an existing customer and would like to make a general enquiry, report abuse, receive a copy of our terms and conditions or make a complaint please contact us at hello@altaire.com . We will respond to all enquiries within 3 working days.

Existing customers can view Nominet’s terms and conditions for domain name registration here

Key terms of domain registration:

  • Altaire issues a domain expiry notice to registrants by email 30 days prior to the expiry date.
  • Customers can renew their domain by sending an email to hello@altaire.com
  • Domains cost £100 for 2 years fully managed
  •  We do not charge customers for the transfer of domains to a new Registrar or for terminating their contract with Altaire.
  • If you have made a complaint and are not satisfied with the outcome, you can find information on how to escalate the complaint here