Please visit our online support system at http://www.LogACall.com. New users will need to register in order to submit a ticket. Once registered you may also submit tickets via email to support @ altaire . com
To speak to a support technician on the telephone please call: 0871 666 11 66 from the UK or +44871 666 1166 from any other country.
Registered resellers can participate in our online community by clicking here.
Full rack colocation customers with agreements to self-manage their equipment can access their racks 24/7/365. You will have been provided with procedural details including security tracking via Cyclops. Please ensure your approved nominated staff members are kept up to date with security changes to avoid access refusal.
Altaire operates an acceptable use policy for users of its ISP services which can be
viewed online here.
Following consultation with existing resellers we are pleased to announce the launch of 4 new reseller hosting plans available immediately. New plans include huge increases in the amount of included bandwidth per month and new plans to help new resellers manage clients and cost.
