Business Owner

Every day you face different business challenges

Your business has to continue delivering customer satisfaction to keep ahead of the competition. Your priority is to maintain and grow your business so your team can focus on the ‘here and now’ demands. You look for big-win efficiencies and economies to make your company future-ready. Much of this can happen through process automation.

Business owner showing stats on a big screen
Business performance screen updating in real-time

Business owners know wins come in different ways.

And we’ve helped businesses achieve improvements and efficiencies by: 

Marketing efficiencies - email

You need to excel in both customer marketing and customer service to stand out from the crowd. And even product or service market leaders need to maintain their position. Which is why you need to put the customer at the heart of your business, with relevant and personalised communications.

Whether it’s B2B or B2C, email when it’s done well is one of the cheapest, most efficient and effective channels. Good strategy, delivered with automated customer lifecycles and triggered behavioural emails, drives short-term revenue, customer loyalty and long-term ROI. 

To up the ante on your email performance check out our email section to see how you can benefit from our expertise.

Unleash the power of your data

Is your business rich in first-party data?
Is it in good shape and in line with GDPR requirements?

If so, you’re good to go. 

With the effective use of your data you can deliver timely, relevant personalised marketing. And show how you understand customer behaviour and so capture their long-term value. Helping everyday household brands with their vast volumes of data is something we’ve done, at home and abroad, for years.

If your data isn’t in good shape, we’re the perfect partner to help you make it work for your business.

Our data expertise covers:

We are accredited and operate with the highest data security standards as required by the banking sector and military organisations.

Happy business team

Automate processes and free up your business' valuable resources

Automation is now recognised as the growth un-locker for most businesses. So define your tasks clearly in detail, and most can be automated, giving you process efficiency and cost savings. 

As a result you’ll free up your employees to focus on tasks that add value, rather than the repetitive and unprofitable ones.

We’re committed to helping companies with their complex automation needs and delivering automation as a service (AAAS).

Some of the projects we've delivered, to free-up internal resource and automate tasks, include:

Real-time offer engines

Showing millions of users their personal offers at the moment of interaction.

Global aviation strategic data visualisation

Displayed current and future complexities and challenges facing air travel with an interactive 3D virtual reality (VR) interface.

Recipe Personalisation Engine (RPE)

We served customers inspirational recipes related to their “flavour profile” using ingestion of billions of data points.

Data cleansing

We increase the amount of usable data with human-assisted machine learning. This corrects random errors in large volumes of data. You can select from our library of algorithms, or bring your own.

Automated data sorting

Sort your incoming data to create your desired view from multiple data feeds. Without human intervention.

Quality Assurance (QA) automation

All brand guidelines and terms and conditions are automated when we build your emails in Creators Studio.  Saving you valuable re-build and QA time and costs.

Automated reporting

Essential but time-consuming manual reporting tasks are automated to improve team productivity and well-being.

Call queue management

Diverting online traffic to alternative digital channels, adapting in real-time for speedier responses to keep customers’ goodwill.

Automating global marketing communications

Systematically create the different local currency and SKU variants for your international email marketing versions. 

Unlock benefit firewalls

Sometimes useful data is only accessible behind an online login. With your data feed we deliver the benefits straight to your customers without the login hurdle.

Your project could be next. Speak to one of our team to find out how we can help you

Share your future vision

Your business is doing well, and you need to engage your company or your shareholders with your future vision. Why stick with a powerpoint presentation when there’s a more engaging and involving option available? Take a look at how we’ve used VR to deliver an interactive experience for all participants. Highlighting future opportunities, challenges and potential solutions.